Innvision typically provides a pre-project for clients' budgeting purposes. Once our project managers receive design specifications, they begin the global sourcing and bidding process by targeting multiple manufacturers for each line item. After collecting and reviewing bids, project managers finalize recommendations and create line-item sales quotations for client review. We create and place POs as rapidly as possible after client approval.

While placing POs, our InnvisionCare customer service representatives (CSRs) review expected lead times and set a project schedule with clients. Following receipt of PO confirmations, CSRs stay in touch with manufacturers to learn of any supply chain risk, communicating order status directly with clients and updating Online Tracking Logs accordingly. Our CSRs route each individual shipment by comparing pricing and performance across multiple freight carriers. We coordinate and expedite until all shipments have arrived and passed inspection. The InnvisionCare team handles any product issues directly with the manufacturer and/or shipper until we achieve a satisfactory resolution.

Innvision's back-end process includes matching POs with manufacturer invoices to ensure consistency and accuracy.  We can batch invoices and send to clients based on their preferences.  Our accounts receivable team works with clients, their bankers, and other nodes in the "financial supply chain" to facilitate and remit payment.  We provide confirmation of payment receipt, as well as full account reporting and reconciliation in order to better assist our clients in managing their own accounting processes and budgets.